Peggy Anne Salz wrote a post at MSearchGroove where she discusses about the findings of a mobile search study made my Informa.

The goal of the study was to evaluate the relevance of Mobile/WAP results returned by search engines such as Google and Yahoo! on UK mobile carriers’s portals.

The study reveals that Mobile and WAP sites were hard to find in these search engines’s results, and that their relevance was often very poor:

• Google and Yahoo off-portal Fixed Internet results were spot-on in terms of relevance. (After all, Internet search is what they were designed to do and that legacy makes it patently difficult to switch gears and excel in mobile from day one. As one content aggregator put it: “Google and Yahoo: They talk mobile but think Web.”)

• Off-portal WAP results were a no-show and poor at best. From the findings: “Results were consistently off-topic, often absurdly so.”

It’s true that operators and/or search engines often tend to want to display traditionnal search results first, rather than mobile search ones.

According to Peggy, Informa informed operators about these issues regarding mobile sites results and it seems like they were unaware of that or really don’t care.

The operators claimed to be unaware of the problems; even more shocking is their indifference.A Vodafone spokesman said: “We’re offering the Internet on your mobile, and from the web results you highlight, we are satisfied that users are getting the information they want.” Translated: delivering fixed Internet content via mobile is the priority; WAP isn’t.

Yep, Vodafone have been saying the same thing since since the launch of their new Vodafone live! portal in the UK: they want to allow their users to replicate on their mobile devices what they can do on a computer. Pretty easy to do, right? Nope, even if handsets are getting better, you still cannot have the same Web experience on your small screen than on your PC.

That’s why there’s still a growing need for mobile specific sites, allowing a better user experience. But operators somehow tend to ignore that, and want to force people to view transcoded sites rather than made for mobile ones.

Peggy concludes her post by saying that no one really talks about the core issue: the state of mobile web. Does it even exist? Should there be a desktop Web, and a mobile Web, with sites designed for handset devices? Or does the mobile Web just consist of transcoded websites?

I personnally that we should have both. If I want to check out the New York Times website while on the go, then a transcoded version is fine. However, if I want to book a hotel room from my mobile phone, I would strongly prefer to have a site designed for mobile devices.

It’s true that there is an obvious lack of real standards for the mobile web, so all actors in this industry: operators, the W3C, mobile developers, mobile startups etc must make an effort to create them and educate site owners. Otherwise, I really don’t see how to trully improve the web experience of people using mobile devices.